BA CREW • January 2020

What's your hand luggage essential?

You’ve got your passport, you’ve got your phone, but what else claims a prized spot in your hand luggage? We ask crew at Heathrow’s Terminal 5 to reveal the carry-on item they wouldn’t dream of boarding without

Sonia Narula

Customer Experience Supervisor
My slippers, 100%. I’ll wear nice shoes when I'm checking in, but then when I'm on the aircraft I'll change into them straight away. I prioritise comfort, especially on long flights.

Stuart Diston

Cabin Crew
I have a seven-year-old daughter, so snacks are always top of my must-pack list.

Daniela Spiga

Customer Service Supervisor
I take everything in my carry-on bag; I never, ever check-in a bag. The secret is to roll up your clothes really tightly. I’ve managed two weeks (and longer) with just hand luggage.

Bhim Sunchauri

Customer Service Representative
I rarely get on a plane without hand sanitiser. New people and new places mean that personal hygiene is extra important.

Amanda Rasmussen

Customer Service Representative
A picture of my pug, Gilbert, named after a ball used in a Welsh rugby match we watched before we got him. I couldn’t go anywhere without a little picture of him!

Gureir Singh Dhillon

Customer Experience Team
It’s got to be my beard comb, and gel, and a little bottle of hairspray that’s under 100ml. It’s my travelling trio.

Olivia Brooks

Customer Service Executive
Probably my portable charger - that has to come with me, especially on long-haul flights to keep everything topped up - and my make-up, powder and mascara, just to look fresh on the other side.

Sunil Khanna

Customer Service Executive
It might seem obvious but I make sure I have some cash on me, as well as my credit card. My inhaler, I need that! Last thing, trainers. I wear nice shoes on the plane, but keep trainers in my hand luggage so I can get comfy and be ready for the hotel gym.

Jim Lazzarides

Senior Customer Service Agent
I would never travel without my mobile, but I guess everyone takes that. Other than this, just basic toiletries and my laptop so I can get bits and pieces done on the plane.